Terms and Conditions
Last updated: February 1, 2026
1. Introduction
Welcome to SnapSell. These Terms and Conditions ("Terms") govern your use of the SnapSell application, website, and services (collectively, the "Service") operated by Solution208 Limited ("we", "us", or "our"), a company registered in England and Wales.
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.
Please read these Terms carefully before using SnapSell. By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.
2. Definitions
- "Service" refers to the SnapSell application, website, and all related services.
- "User", "you", "your" refers to the individual or entity using the Service.
- "Content" refers to any photos, images, text, or other materials uploaded to or generated by the Service.
- "Credits" refers to the virtual currency used to access features of the Service.
- "Processed Images" refers to images generated by our AI after processing your uploaded photos.
3. Account Registration
To use certain features of the Service, you may need to create an account. When registering, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorised use
You must be at least 16 years old to create an account and use the Service.
4. Service Description
SnapSell provides AI-powered product photography tools that allow users to:
- Remove backgrounds from product photos
- Generate professional product images with various backgrounds
- Create model photography using AI
- Enhance and optimise images for e-commerce platforms
- Access marketplace-specific presets (Amazon FBA, eBay, Poshmark, etc.)
The Service uses artificial intelligence and machine learning technologies. While we strive for high-quality results, output may vary and is not guaranteed to meet specific requirements.
5. Credits and Payments
5.1 Credit System
Our Service operates on a credit-based system. Different features may consume different amounts of credits.
5.2 Free Credits
New users may receive free credits upon registration. Free credits are subject to availability and may be modified or discontinued at any time.
5.3 Purchasing Credits
- Credits can be purchased through our website or mobile applications
- All prices are displayed in your local currency where available
- Payments are processed securely through our third-party payment providers
- Credits are non-refundable except as required by law
5.4 Subscriptions
If you subscribe to a plan:
- Subscriptions automatically renew unless cancelled before the renewal date
- You can cancel at any time through your account settings
- Unused credits from subscription plans may not roll over to the next period
- Subscription prices may change with notice provided before renewal
5.5 Refunds
Refunds may be considered on a case-by-case basis for technical issues. Contact support@snapsell.photo for assistance.
6. User Content and Intellectual Property
6.1 Your Content
You retain ownership of photos you upload to the Service. By uploading content, you grant us a limited licence to process, store temporarily, and generate processed versions as necessary to provide the Service.
6.2 Processed Images
You own the rights to processed images generated from your original content. You may use processed images for any lawful purpose, including commercial use.
6.3 Our Intellectual Property
The Service, including its design, features, AI models, and underlying technology, is owned by Solution208 Limited and protected by intellectual property laws. You may not:
- Copy, modify, or distribute our Service or technology
- Reverse engineer or attempt to extract our AI models
- Use our branding or trademarks without permission
- Create derivative works based on our Service
7. Acceptable Use Policy
You agree not to use the Service to:
- Upload content you do not have rights to use
- Create or distribute illegal, harmful, or offensive content
- Generate deceptive or fraudulent images
- Infringe on intellectual property rights of others
- Upload images containing personal data of others without consent
- Attempt to circumvent usage limits or security measures
- Use automated systems to access the Service without permission
- Interfere with or disrupt the Service or servers
- Violate any applicable laws or regulations
Important: We reserve the right to terminate accounts that violate these terms and to report illegal activity to appropriate authorities.
8. AI-Generated Content
Our Service uses AI to generate and modify images. You acknowledge that:
- AI-generated content may not be perfect or meet all expectations
- Results may vary based on input quality and complexity
- You are responsible for reviewing and approving all generated content before use
- AI may occasionally produce unexpected or unintended results
- We do not guarantee that generated images will pass specific platform requirements
9. Disclaimer of Warranties
The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:
- Merchantability or fitness for a particular purpose
- Accuracy, reliability, or completeness of results
- Uninterrupted or error-free operation
- Compatibility with specific e-commerce platforms
- Results meeting specific quality standards
We do not warrant that our Service will meet your requirements or that the operation of the Service will be secure, timely, or error-free.
10. Limitation of Liability
To the maximum extent permitted by law, Solution208 Limited and its directors, employees, partners, and agents shall not be liable for:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, data, use, goodwill, or other intangible losses
- Damages resulting from unauthorised access to your account
- Damages resulting from any third-party content or conduct
- Any damages exceeding the amount paid by you in the 12 months preceding the claim
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above may not apply to you.
11. Indemnification
You agree to indemnify and hold harmless Solution208 Limited and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any rights of another party
- Your Content or how you use processed images
12. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including:
- Breach of these Terms
- Fraudulent or illegal activity
- At our sole discretion
Upon termination:
- Your right to use the Service will immediately cease
- Unused credits will be forfeited
- We may delete your account data
You may terminate your account at any time by contacting us or using account settings.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes by:
- Posting the updated Terms on our website
- Updating the "Last updated" date
- Sending an email notification for significant changes
Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.
14. Governing Law and Disputes
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.
Any disputes arising from these Terms or the Service shall be resolved through:
- Good faith negotiations between the parties
- If unsuccessful, the courts of England and Wales shall have exclusive jurisdiction
15. General Provisions
15.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Solution208 Limited regarding the Service.
15.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
15.3 Waiver
Failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
15.4 Assignment
You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.
16. Contact Information
If you have any questions about these Terms, please contact us:
- Email: support@snapsell.photo
- Company: Solution208 Limited
- Website: https://snapsell.photo